Instructions for MFA
- Download the “Microsoft Authenticator” app to your phone. Go to the app store and search “Microsoft Authenticator” - DO NOT ADD AN ACCOUNT TO THE APP ONCE IT’S INSTALLED. We will provide a QR code for you to scan later in the instructions
- On your computer, go to https://outlook.office.com and enter your email address and password.
- Steps for Multi-Factor Authentication Setup
- Option 1
-
Click on Initials on the Top right and Click View account or click on the link below.
https://mysignins.microsoft.com/security-info
Screen 1 -
Screen 2 -
Click on Security Info and Add Sign in Method
Screen 3 -
Select the Drop down and hit Authenticator App
Follow the prompts below
-
Click on Initials on the Top right and Click View account or click on the link below.
- Option 2
- Screen 1 – This screen should show up immediately after entering your password - “More information required”… click “Next”
- Screen 2 – “Microsoft Authenticator – Start by getting the app”… click “Next”
- Screen 3 – “Microsoft Authenticator – Set up your account” … click “Next”
- Screen 4 – “Microsoft Authenticator – Scan the QR code” …
- On your mobile device
- Open the Microsoft Authenticator App
- Mobile 1 - Select “Scan QR code” - if this screen is not displayed then skip to Mobile 3 step
- Mobile 2 - Scan the QR Code (ALLOW ALL NOTIFICATIONS FOR THIS APP) on your computer screen
- Your account will be added
- Mobile 3 – Skip this step and Mobile 4 step if you added your account successfully in steps Mobile 1 and Mobile 2 – add your Account by clicking the Plus (“+”) Sign
- Mobile 4 – “Kind of Account” – Select “Work or school account”
- Mobile 5 – Scan the QR Code (ALLOW ALL NOTIFICATIONS FOR THIS APP) on your computer screen
- On your mobile device
- Screen 5 – Go back to your laptop screen. “Microsoft Authenticator – Let’s try and Notification Approved” …
- A pop up will come up on your phone to “Approve” or “Deny” login. Please select “Approve”
- A pop up will come up on your phone to “Approve” or “Deny” login. Please select “Approve”
- Screen 6 – “Phone” – Enter your phone number … click “Next”
- Screen 7 – “Enter your code” – enter the code that was text to your phone … click “Next”
- Screen 8 – “SMS Verified” … Click “Next”
- Screen 9 – “Done” … Click “Done”
- Screen 1 – This screen should show up immediately after entering your password - “More information required”… click “Next”
Let me know if you have any issues.