Instructions for MFA

 

  1. Download the “Microsoft Authenticator”  app to your phone. Go to the app store and search “Microsoft Authenticator” - DO NOT ADD AN ACCOUNT TO THE APP ONCE IT’S INSTALLED. We will provide a QR code for you to scan later in the instructions
  2. On your computer, go to https://outlook.office.com and enter your email address and password.
  3. Steps for Multi-Factor Authentication Setup
  4. Option 1  
    1. Click on Initials on the Top right and Click View account or click on the link below.

      https://mysignins.microsoft.com/security-info

      Screen 1 -

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      Screen 2 -

      Click on Security Info and Add Sign in Method

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      Screen 3 -

      Select the Drop down and hit Authenticator App

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    2. Follow the prompts below 


  1.  Option 2
    • Screen 1 – This screen should show up immediately after entering your password - “More information required”… click “Next”
    • Screen 2 – “Microsoft Authenticator – Start by getting the app”… click “Next”
    • Screen 3 – “Microsoft Authenticator – Set up your account” … click “Next”
    • Screen 4 – “Microsoft Authenticator – Scan the QR code” …
      • On your mobile device
        • Open the Microsoft Authenticator App
        • Mobile 1 - Select “Scan QR code” - if this screen is not displayed then skip to Mobile 3 step
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        • Mobile 2 - Scan the QR Code (ALLOW ALL NOTIFICATIONS FOR THIS APP) on your computer screen
        • Your account will be added
        • Mobile 3 – Skip this step and Mobile 4 step if you added your account successfully in steps Mobile 1 and Mobile 2 – add your Account by clicking the Plus (“+”) Sign
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        • Mobile 4 – “Kind of Account” – Select “Work or school account”
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        • Mobile 5 – Scan the QR Code (ALLOW ALL NOTIFICATIONS FOR THIS APP) on your computer screen
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    • Screen 5 – Go back to your laptop screen. “Microsoft Authenticator – Let’s try and Notification Approved” …
      • A pop up will come up on your phone to “Approve” or “Deny” login. Please select “Approve”
    • Screen 6 – “Phone” – Enter your phone number … click “Next”
    • Screen 7 – “Enter your code” – enter the code that was text to your phone … click “Next”
    • Screen 8 – “SMS Verified” … Click “Next”
    • Screen 9 – “Done” … Click “Done”

 

Let me know if you have any issues.